Returns & Exchanges
We offer a complimentary return service for all items returned within 28 days of delivery, provided they are in their original condition with all tags and hygiene strips intact. Our goal is to ensure your holiday wardrobe is perfectly suited to your needs.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain attached to the garments.
Attach the Label
Print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.
Drop Off or Collection
Drop your package at an authorized collection point or schedule a complimentary courier pickup through our logistics partner.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing